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ResetHive

Delete your ResetHive account

Last updated: June 17, 2026

What gets deleted

Deleting your account permanently removes the personal data associated with your account from our database:

  • Your profile (username, country, language, gender identity, preferred resource topics, notification preferences)
  • Your progress tracker and all daily check-ins (mood, urge level, journal entries, relapse flags)
  • Your urge logs
  • Your community post and reply text, with deleted placeholders left only so existing threads do not break
  • Reactions you have given to other users' posts or replies
  • Emergency chat messages and admin notes tied to your account
  • Inbox notifications
  • Device push-notification tokens
  • Your authentication record, including your sign-in email

Deletion removes the active ResetHive records immediately and is irreversible. Limited security or operational logs may remain with service providers according to their own policies. Once deleted, we cannot recover your account or data for any reason.

Option 1: delete from inside the app (fastest)

If you can still sign in, this is the easiest path:

  1. Open ResetHive on the web or in the mobile app
  2. Sign in with your email magic link
  3. Go to your account page
  4. Scroll to the bottom and tap the Delete account button
  5. Confirm the action when prompted

Your account and all data listed above are wiped within seconds.

Option 2: email request (if you cannot sign in)

If you have lost access to your sign-in email or cannot reach the account page for any reason, email hello@resethive.com with:

  • Subject line: Delete my ResetHive account
  • The email address you used to sign up
  • (Optional) Your username if you remember it

We will confirm your identity by replying to the email address on file and, once verified, delete your account within 7 days. We will confirm once the deletion is complete.

What is not deleted

Temporary infrastructure or service-provider logs may exist for security and reliability, but they are not used for ads, analytics, or tracking. We do not use Google Analytics, third-party analytics cookies, or any other form of tracking.

Questions

For any question about account deletion or your data in general, use the contact form, see our privacy policy, or read the security page.